I was surprised and delighted that my call was answered and handled professionally with soothing politeness. The government offices in Raleigh, NC do not answer the phones. This makes life so very difficult for an elderly person. Bravo to you!

Went for gun permit. Wasn’t told to bring anything. Got humiliated in front of everyone when they lady started yelling about needing proof of address bc my license isn’t enough and need an already filled out application when I was told I can do it in the office. Then she started asking other customers if they were told all this info on the phone- I wasn’t told any of this. Thanks for the embarrassment when YOU guys neglected to tell me what I needed.