Overall, I’d say the complex is above average in comparison to other courthouses. I think one has to take in account the reasons people have to visit here which can dictate a bit of how the employees treat customers. I’ve read some of the reviews about the security personnel and have to admit they’ve never really been cozy with me either but that’s part of what they are there for. They have to be at high alert all the time. That’s gotta take a toll on someone’s emotions over time. I’ve found many of the employees throughout the building to be very kind and helpful. I recommend this place.