If you’re looking to submit your passport application and accompanying documents, don’t even waste your time at this place. Just like others said, these people are extremely rude. Here’s our story... Upon getting to the office, two woman attempted to help us, but we were told we had to wait for the one particular lady who worked with passports. After this lady was finished typing with her two pointer fingers, she finally got up to help us. She looked at the application for about three seconds and refused to accept it based on the photograph, which she claimed was not acceptable and needed to be retaken. She then told us to come right back after we had a new photo. Yeah right! I knew that the picture was perfect (because I thoroughly read all the fine print that came with the passport application), so we just took it to an OKC acceptance facility. Clearly they’re more informed up there. They gladly accepted it and so did the U.S. Government.... we received the passport today :) So, to the supervisor of the woman who does the passport acceptance of Pontotoc County, please train your employee in the current government laws regarding passport photos. And, while you’re at it, suggest she take a typing class on how to effectively and efficiently use a computer keyboard.