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Terrible experience. They turned our marriage certificate down because it was handwritten and its their "internal office procedure". My wife has impeccable handwriting so it was just them being lazy. They couldn't produce any written rule about handwritten forms whatsoever and the young lady was just unconcerned with processing our form. Keep in mind this was at 3:30pm...30 minutes before they close. It says nothing of such on the website. We ended up driving over to the Bessemer Courthouse and had zero issues with the same document. Bessemer was extremely nice and helpful.
I called 5 days straight 4 times a day- pressed option 1 and ABSOLUTELY NO ONE ANSWERED. Can’t possibly be that busy. Wish I could give zero stars .
Reached out to the JeffCo Probate Court regarding a certificate of formation I filed. I wanted to find out when the documents had been sent to the state. The lady that was assisting me, put me on hold, but I had to hang up. To my surprise she called me back and provided the necessary information I'd requested. She was very professional, and thorough and provided the best customer service. So often we are quick to criticize so I wanted to provide a very positive experience. I have to be honest, I was not expecting a call back so kudos to the workers in the probate court. Thank you for providing GREAT customer service!
Disappointed I have to give them a star..... they never answer the phone. Ever. They don’t respond to emails. Horrible county courthouse.
The rudest staff that you could ever meet in the world are hired at this court. Unqualified, unprofessional, and untrained employees. It takes more than 4 trips back and forth to fill out a marriage from that takes less than 3 mins have they had a computer station. Staff assume everyone knows everything already and will never tell you everything you need to save you time and efforts. They get paid for no work. Five couples infront if md with same complain, and definitely Form should be edited. rules should be printed out and handed or verbally spoken to every client. This should be a happy place for happy people to obtain official documents. Management should take this department to a whole new upgrade.
Most people don’t know, but the average person spends a year of their life, $14k, and 12 hours each week dealing with the probate and estate settlement process.
That’s why giving someone Atticus is so kind. By paying a one-time fee upfront, you can help someone avoid wasting countless hours and thousands of dollars. It’s a huge relief, and they will be forever grateful for your support.
