If I could give this court negative stars I would! They seem very sexist toward men! When I have been there in previous yrs due to DV they were very nice & gave me all info & pamphlets for help. My husband has been dealing w/ this court for 10 yrs for support & visitation of his daughter. Turns out my stepdaughter was being abused/neglected by her mom during COVID lockdown- DCF got involved she was placed with us. We filed to modify custody & child orders in 6/2020. We went to the Sheriffs Dept to have the other party served & the woman was served w/in 2 wks. This court kept telling us that we had the other party served at the wrong address & went as far as to say that she lived at a non existent address- we had to go back & forth for 6 months w/them until the Sheriffs Dept clarified w/ them they served the other party at the correct address. Over the past year every time we have called we have been hung up on &/or given the wrong info. They are not adhering to the system the Gov set for COVID at all. We went in once in Feb to file to terminate just the child support aspect of the case because paying child support for a pre teen girl & also financial supporting said pre teen girl was getting expensive! They said they would contact me back in 1 week. It's been 4 months & I am still waiting for a court date for custody & to hear back about child support as I continue to pay so I don't get my liscense suspended. When we were there, I realized why our phone calls go unanswered or why we get hung up on- the woman who was suppose to be answering the phone- was literally just sitting there maskless & on her smartphone! They laugh at you when you say you will report them because there really is no accountability there. The powers at he need to Do Something about this ! Get some people who actually would like to serve the community !
Everyone very pleasant. The clerks office is quick, efficient and knowledgeable. The magistrates know their stuff and are quick and agile at making things happen what need to make happen. The parking is close and local and also expensive. But expensive parking is what we all expect in Boston and has no relationship to the good work of the good people at the courthouse.
