Suffolk Probate and Family Court
Suffolk County
About visiting the probate court
About visiting the Suffolk Probate and Family Court
Suffolk Probate and Family Court is listed as a registered probate court within Suffolk County, Massachusetts.
In most instances within Massachusetts, there is at least one Probate and Family Court courthouse location within each county. Sometimes a county may have multiple courthouses and may also have multiple probate court locations. Such is often the case in larger metropolis counties where population is dense or also in spread-out, rural counties, which may use a courthouse annex or satellite office system to accommodate nearby citizens with easier access in proximity or distance.
About visiting the probate court
Who to speak with when visiting the Suffolk County probate court
Plan ahead to be early in case available parking is limited and be prepared for formal security measures upon entering the building, as courthouses are official state and federal property. This generally includes passing through metal detectors and allowing search of any belongings.
Many courthouses do not allow cell phones, so keep that in mind as your phone may need to be turned off upon entering the courthouse, or even left outside.
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About visiting the probate court
Call ahead before visiting the Suffolk Probate and Family Court
When able, it’s always helpful to request an appointment with a probate clerk or probate judge prior to visiting any probate court location.
The phone number for the Suffolk Probate and Family Court is: (617) 788-8300
The hours of operation listed for the Suffolk Probate and Family Court are:
Monday:8:30 AM – 4:30 PM
Tuesday:8:30 AM – 4:30 PM
Wednesday:8:30 AM – 4:30 PM
Thursday:8:30 AM – 4:30 PM
Friday:8:30 AM – 4:30 PM
Reviews
Reviews of the Suffolk Probate and Family Court
If I could give this court negative stars I would! They seem very sexist toward men! When I have been there in previous yrs due to DV they were very nice & gave me all info & pamphlets for help. My husband has been dealing w/ this court for 10 yrs for support & visitation of his daughter. Turns out my stepdaughter was being abused/neglected by her mom during COVID lockdown- DCF got involved she was placed with us. We filed to modify custody & child orders in 6/2020. We went to the Sheriffs Dept to have the other party served & the woman was served w/in 2 wks. This court kept telling us that we had the other party served at the wrong address & went as far as to say that she lived at a non existent address- we had to go back & forth for 6 months w/them until the Sheriffs Dept clarified w/ them they served the other party at the correct address. Over the past year every time we have called we have been hung up on &/or given the wrong info. They are not adhering to the system the Gov set for COVID at all. We went in once in Feb to file to terminate just the child support aspect of the case because paying child support for a pre teen girl & also financial supporting said pre teen girl was getting expensive! They said they would contact me back in 1 week. It's been 4 months & I am still waiting for a court date for custody & to hear back about child support as I continue to pay so I don't get my liscense suspended. When we were there, I realized why our phone calls go unanswered or why we get hung up on- the woman who was suppose to be answering the phone- was literally just sitting there maskless & on her smartphone! They laugh at you when you say you will report them because there really is no accountability there. The powers at he need to Do Something about this ! Get some people who actually would like to serve the community !
No one is answering the phones... it becomes a dial tone when I press 1. What are my tax dollars going to? Fire these people.... gov workers are the worst, especially in Boston so rude
Been calling all day call gets cut and hangs up or plays a busy sound why can't this place be more professional
Horrible customer service. They either can't or won't answer questions. And now that covid happened they are even worse. They don't give you answers. I've been waiting on a simple case for 6 months and the day date for my court came they didn't even tell me it was cancel handed me a paper with a phone number and when I called they just told me court was opening July 1st. When I called back July 8th they told me cases are not being rescheduled yet the state is opening everything. What are they doing??!!! Apparently nothing.