This is how you cancel a Snapchat account when someone dies
Snapchat is an app-based social networking site where users can send one another photos and video. "Snaps" automatically delete themselves after viewing, and even though Snapchat does maintain data on these transmissions, there's no discernible way to access them, or create a legacy account out of them.
How to close a Snapchat account
Deleting a Snapchat account is simple
- Log into the user’s account
- Select “Delete"
What if I don't have the required information?
Snapchat doesn't have a clear policy in their Terms of Service, but use this Snapchat Customer Support page, and be ready with the following:
- Copy of the Death Certificate
- Username of account
- Age of user's account
Official website: www.snapchat.com
Atticus' Legacy Review of Snapchat's closing account process after someone dies = 6/10 stars
Snapchat gets decent marks for Atticus' Legacy Review of their closing account process after someone dies, as they do have a webpage that people can use to contact them about a deceased user. However, they don't state their policy in their Terms of Service, and the one flimsy webpage doesn't state their policy. While Atticus recognizes that legacy functions would be difficult given their business model, the fact that they don't have a legacy feature is is kind of a bummer. Hopefully, after receiving this less than perfect mark they'll write one for their clients.