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...I wasn't going to really write a review, but the number of negative reviews prompted me too. Dad passed away related to the mess this world is going through last year. He had his paperwork in order where I felt a probate could be avoided, but one of the banks simply forced it because it was policy. Whatever. So I started the process. I went to the website and was overwhelmed by their online process. I just couldn't even deal with it while dealing with other things. The online process looked intimidating with all the boxes to fill in. So...I made an appointment with the probate office. The woman who handled the call was...a little rough...but helpful. Appointment made, I showed up, and I met this woman...and realized...well, it's her personality, she handles the phone all day...but she was nice in person. She eventually led me to the surrogate officer my mom and I would be dealing with. Susan was awesome. Gave us some good advise. As I went through this, I realized my only idea of the "probate process" is what Hollywood shows with a lawyer and such. They don't show this part with what the average American goes through. Terms you've heard start making sense, the process starts making sense, etc. It made me think about my future, and how I may re-do things for my family, to avoid...any issues, for lack of better term Mom and I spent a couple of hours there, but it was fine. I understood why. People were friendly in person. The paperwork took a little time to get in order, but no issues in the long run when it arrived completed the following month. It's an unfortunate "rite of passage", but I think the people involved...in person, were helpful, comforting, and I believe, directed you to a smoother process. Good luck.
What a place. Rude personal. I already summit applications, I Payed and still no answer about my case. She gave me acctitud, no maners at all and the only person that helped me was the supervisor for now. I hope the people working here change their attitude or look for another job because going here it's really annoying for the helpless personal.
Make sure to bring your Mind reader. These people act like someone does this multiple times in their lifetime. People are already in distress and sadness of losing someone. These people could careless, just an other day in the books. Do yourself a favor bring a recording device to educate yourself and piece together the miss mosh of information they try to direct you to do. Dare ask a question you’ll get, I can’t tell you to or not to do that. If you happen to get Joan Landrock, just get up an walk out and ask for another person, talk about socially awkward and inconsiderate.
Very rude Mary Beth Thompson hung up when you’re dealing with the death of a loved one very unprofessional and has no information whatsoever
I have had the displeasure of speaking with a Margaret in this office. She is rude, non helpful and condescending. At a time when people are upset, she does make things any easier. People in this office should be kind and patient.
When dealing with the outdated probate process, half the battle is figuring out which forms you need. You can waste dozens of hours calling courthouses, double-checking form numbers, and accidentally missing deadlines you didn’t know about.
Or you can use Atticus, where we do all the work behind the scenes to give you the exact forms and steps you need to do according to your unique county or jurisdiction. You won’t find a cheaper and faster way to get through probate.
