How to close a Frontier Airlines account after someone dies
Frontier is a US based domestic airline carrier. Their Frontier Miles Program is popular in the US, and does include a policy for transferring miles in the event of an account holder passing away.
- Death certificate
- Account information
How to close a Frontier Airlines account
To close a Frontier Airlines account call 1-801-401-9000, and reference their Miles Program
How to transfer miles from a Frontier Airlines account
Frontier Airlines Terms and Conditions (paragraph 15 (b) (2)) states that miles can be transferred in the event of the death of an account owner.
To transfer a Frontier Miles Program account call 1-801-401-9000, and reference their Family Pooling program.
- Prior to calling, YOU MUST HAVE ANOTHER Frontier Miles Program account to transfer miles into. If not, you can waive your rights so that the miles can pass to an beneficiary, or heir, that does have a Frontier Miles Program account.
- Be ready with a certified copy of the death certificate, or other appropriate legal documents to request the transfer of unused miles. If Probate court has made a ruling, be ready to provide court documents.
What if I don't have the required information?
Call Frontier Airlines customer service at 1-801-401-9000
Official website: www.flyfrontier.com
Atticus' Legacy Review of Frontier's closing account process after someone dies = 9/10 stars
Frontier gets solid marks for their closing account process after someone dies, mainly because they have a policy in place and it's apart of their terms and conditions. This is evidence that just because an airline is low cost, doesn't mean it isn't devoted to diverse customer needs. Frontier's policy is very accommodating, and gives customers the feeling that they want these miles used by family members of their account holders. If only you could get cash for miles, or maybe Frontier could celebrate the process a little better. Hopefully, after receiving this less than perfect mark they'll write one for their clients.